Cancellation and Order Change policy
**We consider all sales as final after the order has been placed.**
Our products are shipped frozen and should be stored in your freezer upon delivery.
Risk of Loss
Our goal is to make sure you receive our products safely. Unfortunately, once a shipment has been confirmed delivered by FedEx, we no longer have control over what happens to that shipment. If you need help locating your FedEx tracking number please reach out to firstname.lastname@example.org with your order number.